Travel Insurance Claim
Claim Online
Click the button below to visit the Claim Form. Complete the form and click a button to submit it to us.
Download PDF
Frequently Asked Questions about COVID-19
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Read more details for frequently asked questions: prior, during and post travel Click
Step 1: Download PDF form
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You can now file a claim online. First, click download on the following documents:
Step 2: Fill in details & Save PDF
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The documents you download is a editable PDF, please fill your details directly to the form and Save! Therefore, you can easily email them back to us.
Step 3: Submit Online
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Before submitting, please prepare all evident files and saved PDF forms. Then, please send all documents to the following email address: axathai@axa.co.th to complete your online claim.
Travel Insurance Claim Guideline
1
Notify Claims Department immediately
AXA Hotline service at Tel. 0-2118-8111 (24 Hrs.).
2
Fill e-Claims Notification.
Download Claim form (Link Below)
3
Submit the documents as per instruction in e-Claims Notification
If you have any comments on our service, please call our Claims Service Team at tel. +66-2118-8111 (8.30-17.00)
