Travel Insurance Claim
Claim Online
Click the button below to visit the Claim Form. Complete the form and click a button to submit it to us.
Download PDF
Step 1: Download PDF formYou can now file a claim online. First, click download on the following documents:
Step 2: Fill in details & Save PDFThe documents you download is a editable PDF, please fill your details directly to the form and Save! Therefore, you can easily email them back to us.
Step 3: Submit OnlineBefore submitting, please prepare all evident files and saved PDF forms. Then, please send all documents to the following email address: axathai@axa.co.th to complete your online claim.
Travel Insurance Claim Guideline
1 Notify Claims Department immediately
Contact Call Center Tel: +66-2118-8111 Monday - Friday 08.30 AM - 6.30 PM, Saturday 9.30 AM - 6 PM. Closed on public holidays.
2 Fill e-Claims Notification.
Download Claim form (Link Below)
3 Submit the documents as per instruction in e-Claims Notification
If you have any comments on our service, please call our Claims Service Team at tel. +66-2118-8111 press 1 and then press 2 (office hours).
