Myclaims - Term of Use and Privacy
Myclaims Portal
MyClaims Portal, offered by AXA Insurance Public Company Limited, provides secure access round the clock to all documents, invoices, and much more. It is your self-service platform designed to enhance convenience and efficiency in handling health insurance claims.
Discover Myclaims Portal features!
Claim Submission
Submit claims effortlessly online. Enjoy convenience and hassle-free processing.
Claim Status Tracking and Notification Alert
Easily monitor and stay updated on your claim’s status. Receive automatic notifications for successful claim submissions and payment transfers. Your peace of mind is our priority.
You will be informed the result of your request for claim compensation within 15 days from the date that AXA receiving all necessary documents for claim consideration, which may not a claim submission date.
However, claim submission date may not be deemed as the starting date of claim consideration.
My Account
Keep your information up to date. You can modify your details including address, name, phone number, email, and bank account.
You agree and acknowledge that all activities occurred from your account are defined as your action. Therefore, you need to ensure that you already kept your account information and password secure at all times. As well as you also acknowledged that AXA has the right to monitor your account performance in term of service and system administrative.
My Benefits
Access “My Policies” to review your coverage and remaining benefits. Find your e-card in the “Medical Card” menu – no more physical card required. All for your utmost convenience.
My Privacy
AXA cares about your privacy and is fully committed to protect the privacy of your personal data. You can find our privacy policy via https://www.axa.co.th/en/legal-and-privacy-statement
Contact AXA
Whether it is urgent inquires or specific concern, we are here for you. Your satisfaction is our top priority.
- AXA Hotline: 02 118 8111
- Email: axathai@axa.co.th
- Facebook: www.facebook.com/AXAThailand
- Line Official: @axathailand
