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Protection for unexpected situations

Unexpected situations such as illnesses and accidents could happen at any time and might affect your expenses and savings. AXA Personal Health Insurance allows you to live your life with a peace of mind. Our plans are designed to meet your needs at different stages of your life with reasonable price. Benefits such as surgery, both in- and out-patient are just some of the features of our health insurance plans. We also offer an extensive network of leading hospitals and clinics nationwide.
As the current situation of COVID-19 outbreak, AXA is delighted to offer Telehealth Service for AXA Health Customers who have OPD benefit to meet a doctor online without advance payment and get your medication delivered to your home in Bangkok area.






Understand AXA Health Insurance better through these frequently asked questions to help you choose the health insurance plan that best fits your needs and lifestyle.
AXA Health Insurance has a coverage period of 1 year after the given coverage start date.
Health Insurance Premium is permitted for annual tax deduction, depending rule on matters related to taxation upon the Revenue Department.
You don’t have to pay medical expenses in advance with AXA medical network. In case of out of AXA network, you have to pay medical expense in advance and then make a claim enquiry by filling a claim form, providing necessary documents i.e. medical certificate, medical receipt, other documents (if any) and send to AXA Health Claim Department.
In case you submit all documents and AXA does not want to request any information additional in consideration of coverage, your compensation will be proceeded within 15 days.
You can purchase the SmartCare Essential Health Insurance online through AXA’s official website and instantly receive your policy and certificate for visa application via email. For more information about the insurance plan, please contact axathai@axa.co.th or the AXA Hotline at 02 118 8111, available 24 hours a day.
AXA is pleased to support and care for you every step of the way, with dedication to ensuring you receive advice tailored to your needs. Our professional team is always ready to provide consultation and assistance with genuine care.