Frequently Asked Questions

• Global insurance brand which presents in over 50 countries worldwide
• No advanced payment at AXA network of over 400 hospitals and clinics nationwide Click here to find our network hospitals
• No advanced payment at AXA network of over 400 hospitals and clinics nationwide Click here to find our network hospitals
• No need to buy a trailer with a life insurance contract
• Offer a family discount and premium is eligible for tax deduction
• Offer Telehealth service to meet a doctor online without advance payment (applicable to specific products)
• Variety of online product packages (specific diseases and accident / cancer / tropical disease) for convenient online subscription !

• Global insurance brand which presents in over 50 countries worldwide
• No advanced payment at AXA network of over 400 hospitals and clinics nationwide Click here to find our network hospitals
• No advanced payment at AXA network of over 400 hospitals and clinics nationwide Click here to find our network hospitals
• No need to buy a trailer with a life insurance contract
• Offer a family discount and premium is eligible for tax deduction
• Offer Telehealth service to meet a doctor online without advance payment (applicable to specific products)
• Variety of online product packages (specific diseases and accident / cancer / tropical disease) for convenient online subscription !

• Some policies include coverage if the condition was stable before travel.
• Others may exclude pre-existing conditions altogether.
• Certain plans require disclosure or medical underwriting.
• It’s important to review your policy details or consult with your insurer beforehand.
• Consider purchasing additional coverage if your condition is not included.

• Acts of terrorism or political violence.
• Adventure or extreme sports activities (unless specified).
• Travel to high-risk or restricted destinations.
• Caps on medical expenses or baggage loss reimbursement.
• Pre-existing medical conditions not covered.
  Always review your policy carefully to understand these restrictions.

5. Can I extend or modify my travel insurance?

• Contact your insurer before the current policy expires.
• Provide updated travel dates or details.
• Pay any applicable additional premium.
• Receive confirmation of the extended or modified policy.
• Ensure continuous coverage to avoid gaps during your trip.