Loading...

AXA Call Center : 02 118 8111

CERTIFY BY :

Domestic and International Travel Insurance

Car Insurance

Home and Condo Insurance

Standalone Health Insurance

Personal Accident Insurance

SME Insurance

Group Health and Personal Accident

Marine Cargo Insurance

Freight Forwarder Liability Insurance

Trade Credit Insurance

Group Travel Accident Policy for Tour Operator and Tour Guide

The AXA Group

AXA Thailand

Sign Up as a Representative

Financial Statement

List of Agents/Brokers

AXA Newsroom

Find locations/branches

Tax Exemption 2024

Claim Submission

Garage Locator

Hospital Network for Health and Personal Accident Insurance

©2026 AXA All Rights Reserved

PERSONAL INSURANCE

Domestic and International Travel Insurance

Car Insurance

Home and Condo Insurance

Standalone Health Insurance

Personal Accident Insurance

COMMERCIAL INSURANCE

SME Insurance

Group Health and Personal Accident

Marine Cargo Insurance

Freight Forwarder Liability Insurance

Trade Credit Insurance

Group Travel Accident Policy for Tour Operator and Tour Guide

ABOUT AXA

The AXA Group

AXA Thailand

Sign Up as a Representative

Financial Statement

List of Agents/Brokers

AXA Newsroom

Find locations/branches

CUSTOMER SERVICE

Tax Exemption 2024

Claim Submission

Garage Locator

Hospital Network for Health and Personal Accident Insurance

FOLLOW AXA :

AXA Call Center : 02 118 8111

AXA Call Center : 02 118 8111

CERTIFY BY :

© 2026 AXA All Rights Reserved

BUY ONLINE
EXTRA SERVICES
PERSONAL INSURANCE
COMMERCIAL INSURANCE
CUSTOMER SERVICE
ABOUT AXA
CAREERS

Home
/
Claim Submission
/
Personal Accident Insurance Claim

PERSONAL ACCIDENT

Personal Accident Insurance Claim Guideline (Offline steps)

1

For AXA network hospital services

AXA Hospicare card must be used with any official card issued by a government agency with your photo

If there are any questions, please contact the service provider in the AXA Hospicare Card

2

For AXA non-network hospital services with claims of THB 10,000 or more, or death claim (Claims under THB 10,000 can be submitted online)

Please complete the claim form and provided the below document and then send to Claims Department (PA), AXA Insurance PCL.

Download Form

Original Receipt

Doctor Certificate

Copy of ID. Card of the insured

Copy of Insurance Card. In case of the insured as a child. Please attach a copy of the parents ID. card (father or mother).

If the insured want to transfer to bank account. Please attach a copy of book bank with certified the document.

Simply fill in your details and upload your documents online instantly without visiting a branch.

New! Submit Your Personal Accident Claim Anytime, Anywhere

Click Here to enter the Online Claim Submission