Call Center Representative
- Provide superior customer service via phones by clarifying desired information, handling complaints, completing transactions, forwarding request and following up call till the end of call service.
- Manage outbound calls to promote new products, services or campaigns.
- Ensure organization reputation by not only owning all the calls but also exploring opportunities to add value to job accomplishments.
- Maintain and improve quality results by adhering to standards and guidelines.
- Maintain call center database.
- University Graduate in related fields
- Effective verbal communication
- Effective phone skill
- Effective listening skill
- Customer focus mindset
- Good problem solving skill
- Computer literacy
To apply for the employment with us, please send your resume specifying the job that you are applying for with recent photo to 'email@example.com'.