“AXA Smart Service” a Premium Add-on Services for Customers in Thailand

AXA Thailand General Insurance introduces AXA Smart Service which aims to provide superior service for its valued customers at no additional cost. Enhanced protection is offered for the following: AXA Telehealth, AXA Preferred Home Fix, AXA Preferred Garage and AXA Roadside Service, under health insurance, home and condo insurance, and motor insurance product groups.

“AXA is committed to fully enhancing the quality of its insurance” said Ms. Paweena Khemarangsan, Chief Customer Officer, AXA Thailand General Insurance “AXA Smart Service is created as value added to AXA products and aiming to ensure that AXA customers are provided with easy access, fast and convenient when customer need help for a better customer experience. The company will continue to develop adding additional services under AXA Smart Service in the future and reassure customers in the insurance business.”

AXA Smart Service offers the following:

Health Insurance

• AXA Telehealth: AXA health customers with Outpatient Department (OPD) coverage can now avail of online medical consultations via the Doctor Anywhere application. Common illnesses and minor injuries can be diagnosed, and medication can be delivered to the patient’s house within three hours (Bangkok area) at no additional cost.

For more information, please visit https://www.axa.co.th/en/personal-health-insurance.

Home and Condo Insurance

• AXA Preferred Home Fix: AXA Smart Home and Smart Condo insurance customers can easily claim home repairs at no extra cost. Customers can get repairs done by a professional contractor with guarantee on repair quality, without advance payment for repairs to building and built-in furniture. This service is available for repairs starting from 20,000 Baht. Quick repair will be completed within 1 month, for repair costs not exceeding 200,000 Baht. Moreover, AXA also provides an after-repair warranty so customers can live worry-free.

For more information, please visit https://www.axa.co.th/en/AXA-Preferred-Home-Fix.

Motor Insurance

• AXA Preferred Garage: AXA motor insurance customers can get immediate service from 18 participating car garages in Bangkok and key provinces without queuing. Other services include car delivery within a radius of 10 kilometers, one-year warranty of repair quality, guarantee of body repair work with high-quality body paint and a complementary car cleaning service.

For more information, please visit https://www.axa.co.th/garage-locator.

• AXA Roadside Service: AXA offers 24-hour service to motor insurance customers in case of road emergencies. Customers can request for emergency assistance at the scene, free towing service to a repair center within the first 100 kilometers (for 1st class motor insurance) or within the first 50 kilometers (for 2, 2+, 3 and 3+class motor insurance). In addition, if repair should take longer than 24 hours, travel and accommodation expenses will be covered. For even more peace of mind throughout the journey, fuel delivery can be arranged in case of emergency through AXA Hotline at 0-2118-8111.

For more information, please visit https://www.axa.co.th/en/axa-roadside-service.

AXA is ready to provide its customers with AXA Smart Services - additional services at no extra cost. The company strives to offer the best care to build a long-term trusting relationship with its customers.

Follow the latest offers and updates through our Customer E-Magazine via 

https://www.axa.co.th/AXA-Lifestyle-Magazine.

*The insured must read and understand the terms and conditions before making decisions.