When you have claims

Travel Claims Guidelines

In the event of a claim arising, the following procedures should be complied with :-
 

1. Notify Claims Department immediately
1.1 Office hours (0830hrs – 1700hrs) , please contact 0-2679-7600
• Khun Apichart Kosaisook Ext. 1141
• Khun Pornson Chansuparoek Ext. 1145
• Khun Valee Soontarawong Ext. 1104
1.2 Non-office hours (After 1700hrs) and holiday, please contact - AXA Hotline 0-2206-5488 or
0-2642-6688 (24hours)
 

2. Fill e-Claims Notification.
 

3. Submit the documents as per instruction in e-Claims Notification.

If you have any comments on our service, please call our Claims Service Team at tel. 0-2679-7600 press 4 (office hours).